How Connected Retail is Redefining Car Buying Experiences for Dealerships

Why Volvo and Honda's Strategies are Game Changers for Dealers

Update Volvo's Aging Platforms: A Hidden Profit Opportunity In a recent discussion on industry trends, Volvo's Chief Commercial Officer, Erik Severinson, highlighted how the company’s older automotive platforms are being repurposed to enhance profitability. As automakers face increasing pressures from competitors with fresh models, Volvo's strategy to leverage and upgrade their well-established vehicles is a bold approach that could redefine market dynamics.In Sept. 23, 2026 | Volvo CCO Erik Severinson on aging platforms; Honda eyes supersized Pilot, the discussion dives into critical insights about industry shifts that prompted a deeper analysis on our end. Volvo's existing platforms, particularly the XC60 and XC90, are iconic and have established a loyal customer base. Instead of discarding these models, Volvo has chosen to implement innovative technologies, like a new plug-in hybrid system that can double the electric range to 200 kilometers. This not only ensures that current owners see value in their vehicles but also attracts potential buyers who may have overlooked an older model. It creates a win-win situation, fostering both sustainability and profitability within the company. Honda's Shift Towards Bigger, More Profitable Models Honda is also making strategic moves with its anticipated "Pilot XXL." This new model addresses consumer preferences for larger SUVs while aiming for higher profit margins. It’s a reflection of a broader trend in the automotive industry—bigger is often seen as better. As Honda prepares to unveil this sizeable crossover, the potential for increased sales could have significant implications for dealers nationwide. By targeting the full-size SUV segment, Honda hopes to directly compete with established models like the Ford Explorer and Toyota Grand Highlander, thereby increasing its share in a lucrative market. The Pilot XXL not only signifies Honda’s response to shifting consumer demands but is also symbolic of how the automotive landscape is evolving. Consumers today are looking for vehicles that offer more space and versatility for families and their varied lifestyles. Thus, a larger Pilot that incorporates advanced technologies and efficient engines positions Honda to capture a larger audience eager for practical options. Impacts of Chinese Automakers in the US Market U.S. Senator Elissa Slotkin’s alarm regarding the Chinese automaker BYD's potential entry into the U.S. market underscores the looming threat to domestic manufacturers. The senator warns of a significant fallout for American dealerships. The coalition of U.S. manufacturers, suppliers, and dealers positions this potential influx as a serious challenge, stating it could lead to the loss of 17,000 local jobs. For automobile dealers, this insight signals an urgent need to strategize against burgeoning international competition while maintaining their market share. The threat of foreign competitors entering the U.S. market cannot be underestimated. As Chinese automakers expand their reach, dealerships must remain vigilant and proactive in their marketing efforts. This includes reinforcing the value proposition of American-made vehicles and enhancing customer loyalty through exceptional service. To successfully navigate these challenges, dealers will need to adapt swiftly, harnessing consumer insights and offering competitive advantages, such as better financing options or exclusive dealer services. Capitalizing on Existing Customer Bases Severinson made an essential point about Volvo’s aging models—the XC60 and XC90. Rather than replacing these cars, Volvo aims to refresh them with new technology that doubles the electric range. This strategy can be a game-changer, especially when the associated investments are minimal compared to launching an entirely new model. Dealers should take note; as Volvo retains its iconic models with innovative solutions, their existing customer base remains intact, resulting in sustained sales. This refresh strategy not only engages loyal customers but also attracts potential buyers looking for cutting-edge technology without sacrificing the comfort and familiarity of a classic design. It’s an example of how automakers can pivot and respond to market demands without the extensive costs associated with developing completely new platforms. The Electrification Drive: Future-Proofing Through Technology The shift toward electric vehicles and hybrids is not just a trend—it's a necessity. Honda's anticipated Pilot XXL is likely to include hybrid technology aimed at increasing efficiency while addressing consumer demand for eco-friendly options. This strategic pivot showcases the importance of innovation in meeting market expectations and enhancing dealer offerings. With environmental considerations becoming increasingly vital to consumers, offering hybrids and electric models not only meets compliance measures but also reflects a brand’s commitment to sustainability. By integrating hybrid systems into popular models, automakers can attract environmentally conscious buyers while retaining the performance that many consumers desire. The Importance of Production Locations As the conversation surrounding manufacturing locations intensifies, Honda's decision about where to build new models will impact jobs and local economies. The potential for an eighth manufacturing plant in the U.S. can deliver pivotal advantages, particularly as automakers navigate tariffs and geopolitical challenges. For dealers, understanding these developments is critical in managing inventory and aligning product availability with consumer preference. The establishment of a new manufacturing plant in the U.S. could lead to job creation and boost local economies by fostering community engagement through employment opportunities. It emphasizes the importance of domestic manufacturing, especially as international trade becomes increasingly fraught with uncertainties. Dealers should keep a close eye on these developments, as the locations of new plants will likely influence the availability and timing of new model releases. Understanding Market Dynamics: Lessons from Europe and Beyond Severinson's insights reveal that Volvo has learned critical lessons from its successful XC70 model in China. The shift in consumer perception surrounding hybrids significantly influences product development in Europe and the U.S. By maintaining adaptability and learning from global markets, dealers can align their strategies with evolving consumer choice. As companies observe differing hybrid markets around the globe, they can better align product features with regional preferences. For instance, understanding that hybrids often serve different purposes in China than in Europe allows manufacturers to tailor their marketing approaches to address specific consumer needs effectively. This is essential for dealers who are marketing vehicles in diverse markets. Preparing for the Future: Recommendations for Dealers Automobile dealers are advised to scrutinize manufacturer strategies closely. As Volvo and Honda navigate the complexities of aging platforms and burgeoning competition, understanding these shifts will be crucial in optimizing sales strategies and inventory management. Engaging with customers regarding the benefits of hybrid technology and electric vehicles can also serve as a strong selling point in a rapidly changing landscape. With the hybrid and electric vehicle market continuing to grow, dealers should prioritize training their staff to understand and advocate for these technologies. This already includes staying up to date on the latest models, understanding the financial incentives associated with electric vehicles, and effectively communicating these benefits to consumers. Enabling customers to experience the advantages of electrification firsthand will likely result in increased sales and customer loyalty. Conclusion: Embrace Opportunities to Stay Competitive The automotive industry's evolving landscape, marked by electrification and shifting consumer preferences, provides both challenges and opportunities. As Volvo and Honda innovate while leveraging their existing platforms and consumer bases, dealers must remain vigilant and proactive. Active engagement with these trends will not only safeguard but also bolster their market positions in anticipation of a transforming industry. Staying ahead in this competitive market requires continuous adaptation and responsiveness to consumer demands. Dealers must not only track technological developments and industry trends but also listen to their customers' needs to remain relevant and successful in this challenging automotive landscape.